Mobile / Casino
Your 3hbk account connects directly to the payment tools you already use — bKash, Nagad, Rocket and Bank Transfer — so moving money between your wallet and your balance follows a path you already know. Every deposit and withdrawal runs through the cashier inside your account, where you pick the method, enter the amount and follow the steps shown on screen.
Opening the cashier is the first move. Once you are signed in, the deposit section lists bKash, Nagad, Rocket and Bank Transfer as your available routes — pick whichever matches your wallet. Each method shows its own fields: for bKash and Nagad that means your mobile number and a confirmation step inside the wallet app; for Bank Transfer it means the reference details shown on screen. Enter only what each field asks for. After you confirm, the cashier screen updates and your balance reflects the completed transaction.
Log into your 3hbk account and navigate to the deposit section inside the cashier tab.
Select bKash, Nagad, Rocket or Bank Transfer from the method list shown on screen.
Type your deposit amount and fill in the method-specific fields — wallet number for bKash or Nagad, bank reference for Bank Transfer.
Submit the request and wait for the cashier screen to update. Your account balance and transaction history both reflect a completed deposit.
Withdrawals follow the same cashier area inside your account. Open the withdrawal tab to see the payout methods available to you — these typically match the wallet or bank route you used when depositing, subject to the verification status shown in your account. Choose your method, enter the amount you want to move out, and complete any identity or wallet-ownership steps the screen asks for. Keep the payment details you enter consistent with the account you registered: mismatched wallet numbers or bank accounts are the main reason a withdrawal request is held for review.
Sign in and go to the cashier, then select the withdrawal option to see your available payout routes.
Pick bKash, Nagad, Rocket or Bank Transfer — the methods shown depend on your account verification status.
Type the withdrawal amount and complete any ownership confirmation step the screen presents for your chosen wallet or bank.
After submitting, watch the status label in your account history. It updates at each stage of the withdrawal review.
Before a withdrawal can move forward, your account may need to pass a verification check. The exact fields and document types are shown inside your account area — follow only what appears there, because requirements can vary based on the payment method you chose and the activity on your account. Do not submit documents not requested; only upload or confirm what the on-screen prompt asks for. If a verification step is pending, the cashier will indicate this before you reach the withdrawal confirmation screen.
Your account area shows the specific fields and steps required. Do not submit anything beyond what the screen requests.
The payment details you use for withdrawal must match those registered to your 3hbk account — mismatches trigger a hold.
The cashier displays a pending-verification notice if a check is still outstanding before it lets you proceed to withdrawal.
If any verification step is unclear, the support route inside your account connects you to assistance without requiring you to guess the next action.
Every payment method on 3hbk is a route you likely already have on your phone or through your bank. bKash and Nagad work through their respective mobile apps — you authorise from the app itself after entering your wallet number in the cashier. Rocket follows a similar mobile-wallet path. Bank Transfer suits those who prefer to move funds directly from a bank account; the cashier shows the reference details needed to complete that transfer. Availability can depend on your account status and the eligible regions under local law, so the cashier is always the accurate source for which methods are active for your account at any given time.
Enter your bKash number in the cashier and confirm through the bKash app. Works on any mobile device with the app installed.
Nagad deposits and withdrawals follow the same mobile-authorisation path — enter the number, confirm in-app.
Rocket wallet users follow the same cashier flow: select Rocket, enter your registered mobile number, confirm on your device.
For direct bank-to-account movement, the cashier provides the reference details you need to complete the transfer from your bank.
After any deposit or withdrawal, two records exist: one in your bKash, Nagad, Rocket or bank statement and one in your 3hbk account transaction history. Matching these two records is the clearest way to confirm a transaction completed without issue. Your account history shows a reference number, the method used, the amount and the status label for every transaction. Your wallet app shows a transaction ID and timestamp on its end. When both records show a completed status with matching amounts, the transaction is settled.
Every transaction in your 3hbk history carries a unique reference number. Note this when querying a payment with support — it is the fastest way to locate the record.
Status labels in your account history move from pending to completed or, in some cases, to a review state. Check the label before assuming a transaction has failed.
The history tab inside your cashier area lists every deposit and withdrawal in reverse-chronological order, with method, amount, date and current status visible.
Screenshot your wallet confirmation screen at the time of a transaction. If a query arises, the wallet transaction ID, amount and timestamp are the evidence support will ask for first.
Account security on 3hbk starts with the basics you control: checking you are on the correct domain before entering any login or payment detail, and keeping your account credentials to yourself. Beyond that, we apply identity checks at the withdrawal stage and wallet-ownership confirmation steps to make sure funds move only to accounts that match the registered details.
Always confirm you are on 3hbk before entering your login or payment details. Bookmark the address directly to avoid misdirection from search results or shared links.
Withdrawals require that your account details match your registered identity and wallet ownership. This step prevents funds from moving to unverified or mismatched accounts.
We check that the bKash, Nagad or Rocket number you use for a withdrawal is registered to your account. Submitting a different number will pause the request for review.
Account and payment queries go through the support route shown inside your account area only. We do not request passwords, PINs or wallet credentials through any external channel.
These questions cover the most common points around depositing, withdrawing and keeping your payment details in order on 3hbk. If your question is not here, the support route inside your account is the right next step.
The cashier inside your account shows the active deposit routes for your region. We support bKash, Nagad, Rocket and Bank Transfer for Bangladesh, subject to your account status and local eligibility conditions.
A pending status means the transaction has been received but not yet confirmed end-to-end. Check your wallet app for a matching confirmation. If the wallet shows a deduction but the account stays pending, contact support with the wallet transaction ID and the date.
Your account area shows any outstanding verification steps before the withdrawal screen becomes active. Follow only the prompts shown there. Wallet details must match the number registered to your 3hbk account before a withdrawal request is processed.
Withdrawals need to go to a wallet registered to your account. Using a different number will trigger a review. Update your registered wallet details through the account settings before submitting a new withdrawal, and allow the update to confirm first.
Open the cashier and go to the history or transaction tab. Each entry shows a reference number alongside the method, amount and status. This reference is what support needs when you raise a query about a specific payment.
Check the account history tab before contacting support — a duplicate submission can show as two pending entries that resolve into one completed record. If both entries show completed with matching amounts deducted from your wallet, contact support with both reference numbers straight away.