Mobile / Casino
This glossary explains the terms you encounter across 3hbk — from game mechanics and odds formats to wallet language and account conditions. Each definition is written plainly so you can read it once and move on.
When you see RTP on a slot page or rollover on a information notice, those are not decorative labels — they directly affect your account balance and how long your funds last in a session.
Terms like RTP, volatility, house edge and RNG appear in the information panel of every slot and table title. On Rajshahi Golden Reels, the i-button opens the paytable where RTP and feature rules are stated by the provider. Check there first before adjusting your stake size.
Decimal odds, Asian handicap, over/under and spread are the formats you encounter on the sportsbook board — especially for cricket markets covering IPL and BPL fixtures. The odds display shows the format the market is priced in; switching formats is done in your account settings.
Deposit, withdrawal, e-wallet, KYC and transaction ID are the terms that appear in the cashier and account history screens. When you send a bKash or Rocket payment, the transaction ID from your mobile wallet is the reference number our cashier team uses to locate it.
Rollover, wagering requirement, minimum odds and qualifying period are the conditions attached to any active information. These are spelled out in the information's own terms panel — open the information detail page rather than relying on the short banner text alone.
The six terms below appear most often in slot and table game lobbies. Each definition is the plain meaning — no maths, no interpretation.
RTP stands for Return to Player. It is the theoretical percentage of total wagered money a slot or game pays back over a very large number of rounds.
House edge is the mathematical advantage the game holds over every wager placed. It is the inverse of RTP for casino games and is expressed as a percentage. A lower house edge means the game returns more to the player pool across many rounds of play.
Volatility describes how a slot distributes its payouts. High volatility means larger wins that appear less often. Low volatility means smaller, more frequent returns. It tells you what kind of session rhythm to expect — not the size of any individual result.
A wager or turnover requirement is the total amount you must stake before a balance held under information conditions can be withdrawn. The figure is stated as a multiplier of the qualifying amount and is shown in the information's full terms panel.
A jackpot is a top prize pool attached to specific slot titles. Progressive jackpots grow with each stake placed across all players on that title. Fixed jackpots pay the same stated amount each time. The prize structure is published in the game's paytable.
A live dealer is a real person who runs a casino table — baccarat, roulette or blackjack — via a video stream you watch in the browser.
These six terms appear on the sportsbook board and in the cashier and account sections. Each definition describes what the term means in the context where you encounter it.
Asian handicap is a betting format that removes the draw result by giving one team a virtual head start. It is common in football and cricket markets.
Over/under is a market where you predict whether a measured total — runs in a cricket match, goals in a football game — will finish above or below the line
Rollover is another word for wagering requirement — the total stake amount you must complete before information-linked funds qualify for withdrawal. It is distinct from your own deposited funds, which carry no rollover condition. The specific multiplier is in the information terms.
An e-wallet is a mobile-based payment account used to fund a gaming account without entering a bank card. On 3hbk, bKash, Nagad and Rocket are the e-wallet options. You send from your mobile wallet app using the account reference shown in the cashier.
KYC stands for Know Your Customer. It is the identity verification step where you submit proof of identity before a withdrawal is processed. The account area shows exactly which documents are required and the current status of your submission. Completing KYC early avoids delays later.
Responsible-play limits are account controls that let you set a ceiling on your activity — how much you deposit or how long you play in a period.
Seeing a term defined is one thing; recognising it mid-session is another. When you open Crash Turbo and adjust your stake, the volatility class shown in the game info panel tells you how to pace those stakes acr
On Rajshahi Golden Reels, open the information icon before you start. The RTP figure there is the provider-published number — it gives you a basis for comparing that title against another slot in the same lobby section.
Any active information on your account shows a rollover multiplier in its detail page. Calculate the total stake required before reading the expiry date — both numbers together tell you whether the conditions are practical for your session size.
After a bKash deposit, the confirmation screen in your bKash app shows a transaction ID. Copy it before leaving that screen. If the deposit takes longer than expected to reflect in your account, that ID is what you give to support for a payment trace.
On a BPL cricket market listed with a handicap line, the number next to each team adjusts the effective run total. Read the handicap figure and the decimal odds together — the payout calculation is based on the adjusted result, not the raw match score.
If a definition here does not fully cover what you encountered on the platform, these published routes connect you to the team who can clarify it.
The live chat button is visible on every page once you are signed in. Use it to ask about any term you see in the cashier, the information panel or the information screen. The team responds in the same conversation thread.
For questions about a specific transaction, KYC document status or a information condition, send the details to the support email address listed in the Contact section of your account. Include your transaction ID or account reference for faster handling.
The Help Centre is accessible from the footer of every page. It contains written explanations of account steps, cashier actions and information conditions. Search by keyword — for example, 'KYC' or 'rollover' — to find the relevant article without waiting for a response.
These questions are about navigating the features — cashier, sportsbook, information, account verification — that the glossary terms refer to.
Open the game from the lobby and look for the information or rules icon, usually in the bottom corner of the game screen. RTP is displayed there only when the provider publishes it. Not every title exposes this figure, but Habanero and Pragmatic Play titles generally do.
Sign in and open the Information section of your account. Each active information shows a progress bar or a current-versus-required figure. The rollover counter updates after each qualifying wager settles, so refresh the page if it looks unchanged after a session.
The KYC documents required are listed in your account under the Verification tab. Typically this includes a government-issued photo ID. The exact list is shown there rather than fixed here, because requirements can depend on your account type and the amounts involved.
Open live chat from your account page and share the bKash transaction ID along with the amount and the time you sent it. The cashier team uses that reference to locate the payment record on our side and confirm when it will post to your account balance.
Yes. The sportsbook odds format is set in your account preferences. You can switch between decimal, fractional and other available formats. The change applies across all open markets immediately, including cricket and football listings that are currently live.
Open your account settings and navigate to the Limits or Responsible Play section. You set the period and the ceiling there; the platform applies the limit as soon as you confirm. You can view your current limits on the same screen at any time.