Mobile / Casino
These legal terms govern how 3hbk operates and how your account, transactions and site access are handled. Whether you are reviewing your rights or checking what applies in your region, this page sets out where we stand — clearly and without filler.
Access to 3hbk and use of our platform depends entirely on your local law and the eligible regions where we operate. We do not extend any assurance of lawful access in jurisdictions where online gaming is restricted or prohibited. It is your responsibility to confirm that use of this site is permitted under the laws of your country or region before proceeding. Within eligible regions, your account data, transaction records and site interactions are handled according to this policy. When you use bKash, Nagad or Rocket to fund your account, the transaction is logged against your account wallet and is available for you to review at any time in your account history. We retain records as required to fulfil our operational and policy obligations, not indefinitely. Any data we hold is used to maintain your account, process your transactions and respond to support requests — nothing else. If you have a question about a specific transaction, your first step is the account history page; if that does not resolve it, our support route is available. We keep this policy current and will indicate when it was last updated at the bottom of the page.
This policy applies to your 3hbk account and the actions you take on this site. It does not extend to third-party services, external payment processors or other platforms you may link to from here. Knowing the scope helps you understand what falls under our obligations and what sits outside them.
This policy applies to how your account is created, maintained and closed. It covers login behaviour, credential security and the steps shown in your account settings. Actions you take inside your account are within scope of these terms.
Deposits and withdrawals made through bKash, Nagad, Rocket or Bank Transfer fall under this policy as account-level events. The transaction record visible in your account history is the authoritative log for any query about a payment.
Game availability, lobby layout and promotional notices published on this site are subject to these terms. Content accuracy is our obligation; however, game availability may vary based on your region and the policies of our game studios.
Payment processors, wallet providers like bKash and Nagad, and external links are outside the direct scope of this policy. Their own terms apply once you interact with those services. We are not responsible for how third parties handle your data.
You have several concrete steps available to you under this policy. Reviewing your transaction history is the starting point for most account questions — your bKash, Nagad, Rocket and Bank Transfer deposits are each logged with a timestamp and amount in the account history section. If something looks incorrect, you can raise a correction request through the support contact route listed on this page. Account details such as your registered contact information can be updated from within your account settings; follow the fields and instructions shown there, as verification steps may apply depending on what you are changing. If you want to understand what data we hold about your account, you can submit a written request through our support route. We will respond through the same channel. Requests to close an account can also be submitted to support; the account will be reviewed before any closure is confirmed. None of these steps require you to leave the site — everything starts from your signed-in account area or our published contact route.
Open your account history page to see a full log of deposits and withdrawals, including bKash, Nagad and Rocket transactions. Each entry shows the method, amount and timestamp.
Account details can be updated from within your account settings. Verification steps may be required depending on the field. Follow the on-screen instructions shown in your account.
If you have a question about how this policy applies to your account, contact us through the support route listed in the Support section below. Include your account reference for a faster response.
Submit a written request via our published support route if you want to know what data we hold or if you want to close your account. We respond through the same channel you used to contact us.
If any part of this policy affects your account or you have a question about your rights, use the contact routes published on this site. We do not list operating hours or response times we cannot confirm — check the contact page for what is currently available.
The live chat option appears on the site when it is available. Use it for account-specific questions, including policy queries tied to a transaction or account record.
Send your policy or data questions to our published support email. Include your account reference and a clear description of your request. Responses come through the same email thread.
The help centre on this site covers common policy questions, account steps and transaction queries. Check there first — many requests about bKash, Nagad or Rocket transaction records are answered without needing to contact support.
We take the practical steps this section describes to keep your account data and site interactions within the scope of this policy. These are not abstract commitments — they describe what actually happens when you use the site.
We keep account and transaction data only as long as needed to operate your account and meet our policy obligations. Once an account is closed and obligations are met, data is not kept indefinitely. Submit a support request to ask what we hold.
This site uses cookies to maintain your session, remember your login state and measure how the site performs. You can manage cookie preferences through your browser settings. Functional cookies are required for the account area to work correctly.
Keep your login credentials private. If you notice unexpected account activity, contact support through the published route immediately. The account settings page shows the options available to you for managing access to your account.
When we update this policy, the revised version replaces the previous one and takes effect from the date shown at the bottom of the page. Continuing to use the site after an update means you have read the current version.
These are the questions we hear most often about how this policy works, what rights you have and how to act on them.
Access to 3hbk depends on your local law and whether your region is eligible. This policy applies to your account if you are accessing the site from an eligible region. Check that your use is permitted under the laws applicable to you before proceeding.
Log in to your account and open the account history section. Every deposit and withdrawal — including bKash, Nagad, Rocket and Bank Transfer transactions — is listed there with the method, amount and date. This is the primary record for any transaction query.
Yes. Submit a written request through our published support email or live chat. Include your account reference so we can locate the right records. We will respond through the same channel with the information we hold within the scope of this policy.
After account closure, we retain data only as long as our policy obligations require. Once those obligations are met, the data is not kept further. You can ask what we hold at any point by contacting support with your account reference.
Reach us through live chat or the support email listed on this site. Describe which part of the policy you are questioning and include your account reference. We review each request individually and respond through the contact route you used.
No. bKash, Nagad, Rocket and other external payment services operate under their own terms and privacy policies. This policy covers only how 3hbk handles the transaction record on our side. Refer to your wallet provider's own policy for how they handle your data.